✓ Open to under graduate
✓ Can start as soon as possible
✓ HMO
✓ Performance based Bonuses
✓ Overtime Pay
✓ Holiday Pay
✓ Referral Incentive Program
✓ Company-sponsored Trainings
✓ Food Allowance
✓ Temporary work from home
✓ Internet Allowance
✓ Equipment Provided
Company Profile:
Key Discovery Consulting, Inc. (KDCI) is a leading outsourcing company based in the Philippines that specializes in professional services and building the best offshore teams in the fields of creative design, back-office support, web development, Ecommerce support, and digital marketing. It was established in 2011 by seasoned executives with over 20 years of proven leadership and experience in developing businesses.
Benefits
Medical & Dental PlanSSS, Philhealth, and HDMFPaid Sick LeavePaid Emergency LeaveConvertible Vacation LeaveMaternity/Paternity LeaveAnnual Performance evaluationPerformance-based BonusesOvertime PayHoliday PayNight DifferentialReferral Incentive ProgramCompany-sponsored TrainingsMonthly Food PartyWork From Home / online JobsResponsibilities:
Project the company image by providing excellent customer serviceDeliver customer service through phone and email.Act as an interface between the customers and the company by attending to their queries, taking in product orders, and handling consumer complaintsProvide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better productsEnjoys customer interaction and take the extra mile to engage customersRequirements:
Must be able to provide excellent phone support to clientsExperience supporting customers through chat and email is an advantageAt least a year relevant experience in Customer ServiceHas an excellent phone disposition, and excellent communication skills, both verbal and writtenExperience in e-Commerce, online Retail and/or Catalog Retailer service experience is an advantage but not requiredComputer, Internet, and Social Media savvyMust be willing to work on a night shiftWilling to work in Ortigas, Pasig CityRecruitment Process:
Initial InterviewLanguage AssessmentHiring Manager InterviewJob Offer