* Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.
FUNCTIONS AND RESPONSIBILITIES
1. SALES
§ Ensure that store meets or surpasses the sales target of the store.
2. CUSTOMER SERVICE
§ Provide excellent customer service at all times.
§ Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
§ Ensure that subordinates practice customer service at all times.
3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
§ Monitor deliveries of merchandise in the department.
§ Ensure orderly and proper display of merchandise.
§ Maintain store visual merchandising and housekeeping.
§ Monitor and ensures stock level in the store at all times.
§ Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.
4. MERCHANDISING
§ Ensure correct price tags of each item to avoid losses.
§ Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
§ Ensure adequate merchandise stock level in the store at all times.
§ Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.
5. REPORTORIAL REQUIREMENTS
§ Maximize the use of available resources (JDA/server).
§ Prepare and submits the required reports on time. 6. OTHERS
§ Perform other functions as may be assigned by the immediate superior from time to time.