Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.
QUALIFICATIONS
• Customer Service Skills
• Problem-Solving Skills
• Communication Skills
• Leadership Skills
• Knowledge in JDA System
EDUCATION AND EXPERIENCE
• Graduate of Four-Year Course preferably Business Course
• Preferably1-2 years Experience in a service-oriented company
BUSINESS UNDERSTANDING
Good knowledge and understanding of the cashiering operations and competition, and the effects on the business.
FUNCTIONS AND RESPONSIBILITIES
1. SALES
• Ensure that store meets or surpasses the sales target of the store.
2. CUSTOMER SERVICE
• Provide excellent customer service at all times.
• Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
• Ensure that subordinates practice customer service at all times.
3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
• Monitor deliveries of merchandise in the department.
• Ensure orderly and proper display of merchandise.
• Maintain store visual merchandising and housekeeping.
• Monitor and ensures stock level in the store at all times.
• Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.
4. MERCHANDISING
• Ensure correct price tags of each item to avoid losses.
• Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
• Ensure adequate merchandise stock level in the store at all times.
• Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.
5. REPORTORIAL REQUIREMENTS
• Maximize the use of available resources (JDA/server).
• Prepare and submits the required reports on time.
6. OTHERS
•Perform other functions as may be assigned by the immediate superior from time to time.