Human Resource Associate - Employee Relations

Enshored is seeking an outstanding HR Specialist who will work closely with the Executive Team, Support Team, as well as other teams in the Operations. This is a high impact role and will offer a great opportunity for fast career advancement in a high growth BPO environment.

                    ESSENTIAL DUTIES AND RESPONSIBILITIES

Serve as the primary point of contact for employee concerns, and if applicable,coordinate with the respective departments for resolution;Support in handling the day-to-day disciplinary and grievance issues including employment status, performance and policy concerns; Provide advice and facilitate low to medium risk dispute resolution and disciplinary decisions relating to significant matters involving violations of the Code of Conduct;Review and process Non-Regularization and Non Endorsement; Manage employee offboarding including exit interviews and clearance routing;Assist in the conceptualization, development, & implementation of Human Resources projects or initiatives to maintain competitive advantage and increase employee engagement;Responsible in the development of Human Resources policies and its implementation;Help in preparing monthly HR reports and analysis on trends and various corporate initiatives;Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may ariseProcess and document auditing. Perform other tasks and reports that may involve overall employee relations activities.  Attend to any task HR leader may assign

MINIMUM REQUIREMENT QUALIFICATIONS

Key Skills:

With strong background in Labor and Employee RelationsBackground in all HR facets is an advantageStrong Analytical SkillsData Management/ Data AccuracyPreferably has experience in BPO Setting

Demonstrated competency in the following areas is also required:

Proven experience at developing and maintaining relationships with key internal and external stakeholdersEngaged in facilitation and training skillsCommitment to delivering to the highest quality first timeProven ability to work to deadlines and under pressure with a positive attitudeCompassionate

EDUCATION AND/OR EXPERIENCE

Candidate must possess at least a Bachelor's/College Degree, Human Resource Management, Business Studies/Administration/Management, Psychology or equivalent.At least 1-2 years experience in HR Employee Relations t facet

 Language Skills:

Outstanding written and verbal English communication skills