Responsibilities:
• Generates, collates, and provides meaningful analysis and statistical reports used in
decision-making and issues them out on a timely manner to appropriate channel and
recipient.
• Designs standards reports and metrics reporting to the line of business involving relevant
performance metrics and ensures compliance on the meaningful use and application of these
reports.
• Investigate and analyze data and decide upon alternatives to complete assignment.
• Interfaces and collaborates with operational counterparts and partners (Directors, VPs and
Clients) in benchmarking, processes and data mapping, subject-matter sharing, and provides
backup support.
• Writes, edits, indexes or revises a variety of technical, user documentation such as articles,
reports, tables and other documentations related to the specified Line of Business.
• Critically evaluates information gathered from multiple source, reconcile conflicts,
decompose high-level information into details, abstract up from low-level information to a
general understanding and distinguish user requests from the underlying true needs.
• Drive and challenge business units on their assumptions of how they will successfully
execute their plan
Requirements:
• With Bachelor’s Degree
• Must have at least 1 year reporting experience
• Highly knowledgeable with MS Excel for reporting
• SQL and MS Access experience would be an advantage; familiarity with PowerBI and Macro usage in Excel is a plus
Competencies:
• Administration
• Exceptional interpersonal skills
• Organizational understanding
• Quality orientation
• Results achievement
• Performance management
• Knowledge of customer service and the culture of the market being served
• Data analysis and interpretation
• Excellent oral and written communication skills
• Flexibility with regard to tasks and schedules