Urgently HIRING for a Customer Care Representative !!
Job Description:
-Provides outstanding customer service and support by resolving telephone inquiries in an in-bound Customer Care Center (CCC).
*Healthcare Account
-You will be answering queries from the member of sun life regarding their insurance, claims, benefits and eligibility
*Financial Account
LOB
Group Retirement Services
- Pure Voice Customer Service role - you'll be answering queries from the members of sun life regarding their Retirement plan.
Individual Protection
-Pure Voice Customer Service role - you'll be answering queries from the members of sun life regarding their Individual Insurance.
26k-33k salary offerHYBRID (4x a month onsite after training)Fixed weekends OFF | NightshiftQualification:
-College Graduate OR completed at least 2 years in College with no back subject | Open for Associate degree holder as well.
-With at least 1 yr solid call center experience handling an international-pure voice-inbound account from their most recent employer.
-Must have 25MBPS Unli internet connection plan, if none at least must be willing to upgrade
-Must be fine to complete Background check, medical, and submit all needed docs prior on-boarding.
-Must be fine with a 1 time pay out scheme
-Must provide a PC/Laptop with a webcam to be used for online assessment.
Benefits:
10% Night DifferentialHMO on DAY 1 w/ FREE QUALIFIED Dependent(s)13th month pay & 14th month payAnnual Performance BonusRetirement PlanMILLION worth of LIFE INSURANCECANADIAN HOLIDAY = NON-WORKING DAY = PAIDDouble pay for both REGULAR and SPECIAL holidaysPossible 1 day virtual hiring process..