BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
ROLE PURPOSE:
Our Store Supervisor assists the Store Manager in overseeing the day-to-day operations focusing on selling, cashiering, vault and back-office management. The Store Supervisor is also responsible for the implementation of compliance to ROS (Retail Operating Standards)
This role focuses on
• Assisting the Store Manager in achieving sales target through proper implementation of plans and documentation of all back end related activities
• Performing necessary functions for all digitally enabled services
• Ensuring proper execution of merchandise guidelines, planograms and promo execution
• Implementing and ensuring controls on till management and documentation of all accountabilities and rectification in compliance to ROS
• Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability
• Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees
• Building network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.
• Liaising the company to government agencies and offices for permits and licenses renewals
Success will depend on
• Ability to understand sales performance, trends and can recommend action to improve sales & profitability
• Ability to demonstrate and understand online + offline initiatives and can provide feedback on its implementation
• Ability to monitor and evaluate implementation of service delivery standards– both online & offline
• Ability to elevate and recommend solutions of online & offline customer concerns
• Ability to implement and enforce data privacy and security
• Ability to understand store profitability and implement cost optimization measures to maximize productivity
• Ability to benchmark retail practices and relationship building with mall partners and affiliates
• Ability to understand and comply with government business requirement
• Ability to delegate tasks, can coach selling techniques and orchestrate team to maximize productivity & can sustain team motivation.
Perks and Benefits
Opportunities for career progressionPaid vacation and sick leavesAnnual BonusGratuity Pay And Retirement PlanHealth InsuranceSales IncentivesProbationary position and direct hire employmentService Loyalty Award