With over 3,400 locations in over 120 countries and 1,100 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector. As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, No. 18 and HQ, we provide local and global networks for all kinds of businesses. From independent sole traders and fledgling start-ups to the world’s largest corporations, we provide cutting-edge, inspirational workspaces that support effective working and collaboration.
KEY ACCOUNTABILITIES§ Pro-actively monitor, manage and report on execution of project deliverables.
§ Support large-scale, implementations and strategic initiatives by partnering across departments to develop processes, solutions, and practices that support the broader organization.
§ Work with various stakeholders at different levels of the organization to manage projects and improve transparency.
§ Use advanced structured problem-solving skills to identify root causes and communicate impact of decisions to Project Stakeholders and Leadership.
§ Plan and schedule project timelines and milestones using approved tools, and track project milestones and deliverables.
§ Support business objectives in collaboration with management and stakeholders and revise as appropriate to meet changing needs and requirements.
§ Effectively communicate project expectations and requirements to Team Members and Stakeholders in a timely and clear fashion. Coordinate tasks with appropriate personnel.
§ Estimate, plan, execute, and administer multiple projects across the full project lifecycle, varying from medium-to-large scale with respect to business impact.
§ Follow up with Clients, when necessary, to provide stakeholders with appropriate data to complete their work items.
§ Review deliverables prepared by team before passing to client to ensure accuracy and consistency with objectives and plans.
§ Recommend improvements to established business processes while continuing to deliver high value in execution
Job Requirements and Qualifications
§ 7+ years of relevant project management or operational (leadership/management) experience
§ Competencies typically acquired through a bachelor’s degree or equivalent experience with an advanced degree or certifications preferred
§ Demonstrated success in managing large-scale projects across both internal and external entities
§ Experience in managing client relationships and communications – customer facing
§ Ability to problem-solve and manage conflict
§ Excellent judgement and negotiation abilities to deal with project and customer change requests
§ Outstanding organizational skills
§ Excellent oral and written communication skills