Area：Metro Manila (NCR) Taguig
Industry Category：Services
Position：Logistics / Supply / Chain
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
The Customer Service Representative I, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.
Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.Inform customers about order status, invoices, contract balances and other information needed to complete the sale.Execute customer service strategies.Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.Preferably knowledgeable with import permits applicationOther duties as assigned