Area:Cebu Cebu City
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Junior High School
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
FRESH GRADUATES AND NEWBIES ARE WELCOME TO APPLY!
Minimum Qualifications:
Amenable to work onsite (Cebu Business IT Park)At least Highschool or Senior Highschool Graduate.Good communication skills.At least 6 months BPO experience.BPO experience is preferred but not required.Responsibilities:
Answering incoming calls/email from customersResolving customer inquiries/requestsDeveloping and maintaining accurate filesEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident, and knowledgeable manner.Required Skill Set:
Analytical and Problem-solving skillsTime Management SkillsCommunication & Relationships SkillsAptitude Skills