Position Title: Jr. Fraud Analyst
Job Summary:
The role is responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and prevents additional suspicious transactions while ensuring that the high level of customer service is maintained when interacting with the client. The role is in charge of analyzing and providing sound disposition of judgment calls on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also responsible for preparing reports, fraud database build-up, and coordinating trainings for the unit.
Role Exposure:
Broaden your knowledge on credit card fraudDevelop your analytical skillsEnhance your communication and interpersonal skills as you deal with internal and external clientsQualifications:
Bachelor's degree holder; a graduate of any business courseWith at least 1 year of experience in fraud management from a bank or credit card companyKnowledgeable on PRIME application is an advantageHas a broad understanding of the different segments of the credit card business, and has the capacity to relate the unit's operations and performance metrics to the overall business of the companyOther Details:
Rank: Rank and FileUnit: Consumer Business Sector – Credit Operations GroupLocation: Metrobank Card Center, Makati City