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Customer Service Representative | Insurance Account | Alabang

2022-10-17 00:21IP Location 菲律宾2740
Area:Metro Manila (NCR) Muntinlupa
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: College Diploma
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
Key Responsibilities:• Responding to queries and providing assistance for questions and problems.• Following up with customers to ensure full resolution of issues.• Running reports to analyze common complaints and problems.• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.Key Requirements:• At least 18 months of working experience in the related field is required for this position.• At-least 1 year complete or graduate of any field.• Proficient in English and must have very good communications skills.• Good problem solving skills.• Familiarity on Customer Service skills and etiquette.• Applicants must be willing to work in Alabang.
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