SCHEDULE: 9 AM - 6 PM Eastern Standard Time, follows Philippine Holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
· Create results through content strategy
· Develop content to help clients achieve marketing and sales goals
· Establish a baseline and determine the best direction for the pieces in their purchase
· Recommend changes to a subscription where it makes sense
· Establish and track goals and communicate results effectively
· Create an amazing customer experience through a team-based approach
· onboard new accounts
· Answer customer questions regarding their content subscriptions, projects, and requests
· Recommend add-on projects to achieve better results
· Address issues if they come up and ensure the needs of the customers are taken care of
QUALIFICATIONS
· Bachelor’s degree preferred with a concentration in marketing, communications, journalism, public relations, or a relevant field
· Minimum of 3 years of experience in content development, social media, and email marketing
· Preferred Certifications: Google Analytics, HubSpot Inbound Marketing
· A working understanding of common CRMs and CMS systems. HubSpot, WordPress, social media platforms, social media management tools, email marketing platforms, Google Analytics, Google Search Console, AHREFs, and many of the tools in a marketer’s toolbox
· Basic technical knowledge of HTML/web publishing
· Impeccable verbal and writing skills with attention to detail, grammar, and style
· Experience in a multi-client environment
· Aptitude in data management, analytics, reporting preparation
· Ability to function in an autonomous environment—independent worker, self-directed