Area:All Cities
Industry Category:Sales / Marketing
Position:Sales - Coporate
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
Responsible for providing rapid action/solution to escalations concerning Retail Distribution policy issuance cases processed under STP (Project Mercury). Identifies gaps in the GI system and processes. Provides case management and troubleshooting support. Coordinates with IT partners for system concerns beyond basic troubleshooting.Assists in the day to day operations of various Retail Distribution Units (Agency, PSBank/Alternative Channel, MBTC) and Support Units (Policy Issuance, Policy Delivery) in relation to policy fulfillment cases raised via STP (Project Mercury)Application processing (New Business and Renewal)Account servicing for GI products with UW requirementsContinuous functional alignment and coordination with various Support Units (Licensing, Claims, Collections)Assistance in Claims concernsPremium verificationLevel 2 Angel Support