EMAPTA is looking for a Program Administrator to join our growing team!
Our client-partner is on a mission to connect young people with nature, to improve the well-being of coming generations. They predominantly achieve this through delivering school camps to Primary and High Schools and also work with universities, accommodation providers, and other groups.
Students Explore Australia falls between the tourism and education industries and operates alongside their sister brand - Aussie Journeys.
Their core values are:
1. We are hungry to achieve our personal bests
2. We produce high-quality work
3. We are highly organized and punctual
4. We are happy and friendly
5. We are adaptable to change
Students Explore Australia is a small business that takes pride in its engaging work culture and positive working environment. They emphasize personal growth and development with their staff to complement their growing business.
Role Description:
In this role, you will be a powerhouse administrator that enables our programs to be executed smoothly. The role can be summed up into 3 major components:
Providing administrative assistance to help with the delivery of school camp programsProcessing bus and equipment hire on CRM and email-based customer serviceBusiness-specific administration that ensures the continual running of the company.All training will be provided, and specific tasks may include things such as:
Creating food plans for school camps on Microsoft ExcelCreating itineraries for camp programs using google maps, with timings included.Adding third-party provider information to their growing database – using ontraport CRMKeeping up to date with routine bus maintenance checks, and booking mechanic appointments.Working with Asana project management software to collaborate with team members on camp-specific tasksAllocating receipts in Xero accounting softwareHelping to document and organize operating procedures (usually with screen recordings)Participating in weekly team meetings with reportingOffering email-based customer service to people who enquire about servicesThe Ideal Candidate will be:
A powerhouse administrator! This title doesn’t come easy.Proficient in the Microsoft Office suite of programs and using cloud softwareHighly skilled communicatorProcess-orientated, and a systematic thinkerA rigorous advocate for our core valuesHighly detail-oriented, with an eye for finding small errorsExperience in administration or high academic marks will be highly regarded.What's in store for you?
• Temporary WFH arrangement
• Observance of AU Holidays along with PH significant Holidays
• 5-day work week following AU business schedule – 06:30 AM - 03:30 PM (Manila Time)
• 20 leave credits at your discretion with up to 5 days commutable to cash
• Unlimited Gym Access (PNB and SFS office)
• Prime location in EMAPTA Makati and Baguio office and access to top-of-the-line facilities and technologies
• Exposure to world-class, high-level management from foreign direct superiors