Area：All Cities
Industry Category：Sales / Marketing
Position：Sales - Coporate
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：
₱ 30000-40000 PHP / Monthly
₱ 30000-40000 PHP / Monthly
HIGHLIGHTS
Full Time | 6:00am – 3:00pm, Monday to FridayHMO coverageGovernment mandated benefitsWeekends offAbove-industry pay rateDescription
Set up appointments or follow up with customers after first contactAs frontliner, answer customer enquiries about products and services through a variety of channels such as live chats, online messages, emails, or phone callsCreate customer support tickets to track and monitor progress on resolving customer queriesRedirect customers to appropriate agency or department for handlingEscalate customer complaints or issues to the appropriate support teamUpdate records of customer interactionsProvide general customer support as the need arisesEnsure inbound and outbound communication reflects the best of the companyRequirements
Bachelor’s degree in Marketing or similar fieldMinimum 2 years’ experience in customer support roleFamiliar with customer relationship management (CRM) softwareLearn new skills quickly with sharp attention to detailWork with minimum supervision and self-starterCustomer-centricExcellent communication skillsExcellent problem-solving skillsWorks well within teamsCan-do attitude with a passion for learningTakes initiative and is self-motivated