Area：Metro Manila (NCR) Quezon City
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Experience in Customer Service, E-commerce, Retail, and/or Sales Receive inbound inquiries for orders, and subscriptions, while also providing advice and product information.Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.Troubleshooting and resolving customer service issues and scheduling field service call when necessary.Retaining customers and preventing from disconnecting services, repairing, and responding to diverse types of inquiries.documenting customer transactions accurately and in-time in related customer and business tools.Collaborating with team members and cross-functional teams as per the business need.An obligation to deliver exceptional customer service ▪ Receive inbound chats to gather and verify required information and do utmost within their power to solve customer problems.Actively listen to the customer, and show empathy and patience.