Job Description:
- Handles Bill Inquiry (first bill explanation, prorated charges, one-time payment, expires promotions etc.)
- Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
- Meet sales quota and service objectives in a fast paced call center environment
- Negotiate and properly handle objections with customers
- Provide customers with positive service experience
- Adhere to IBEX Global Philippines’ company policies and work standards
Qualifications:
- K12 Graduate | completed at least two years in college with no back subjects
- Must have 1 year solid BPO experience
- Must be willing to work on site and shifting schedule
Skills:
- English language proficiency
- Excellent comprehension skills
- Exceptional probing skills
- Good sales skills
- Above average computer navigation and multi-tasking skills
We accept walk-in applicants!
Recruitment hub:
Lower Ground Floor, Cyberpark Tower 2, General Araneta Avenue, Cubao, Quezon City from 9AM – 9PM during weekdays.