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Customer Service Representative (Permanent Work From Home)

2022-10-06 19:04IP Location 菲律宾3190
Area:Metro Manila (NCR) Taguig
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: Bachelor's Degree
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

Profile Summary

Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner. Display high level of Call Quality addressing customer’s needs 

Essential Job Functions

Answer inbound/outbound calls in a timely and friendly mannerevaluate problems and complaints of the callers and provide proper solutionsRespond to the needs of the customers and provide personalized service. 

Basic Qualifications

Preferably college graduate of any 4 year courseMust have at least a year of experience in call taking and resolving client queriesStrong Life insurance product, services and process understanding and backgroundEffective communication skillsFriendly, energetic and approachable with a natural flair for great customer serviceCan do attitudeAttention to detailsA real team player who is keen to wear our brand with prideA positive attitude and a genuine care for team mates and customers
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