Area:Metro Manila (NCR) Taguig
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: Bachelor's Degree
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
Profile Summary
Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner. Display high level of Call Quality addressing customer’s needsEssential Job Functions
Answer inbound/outbound calls in a timely and friendly mannerevaluate problems and complaints of the callers and provide proper solutionsRespond to the needs of the customers and provide personalized service.Basic Qualifications
Preferably college graduate of any 4 year courseMust have at least a year of experience in call taking and resolving client queriesStrong Life insurance product, services and process understanding and backgroundEffective communication skillsFriendly, energetic and approachable with a natural flair for great customer serviceCan do attitudeAttention to detailsA real team player who is keen to wear our brand with prideA positive attitude and a genuine care for team mates and customers