Accounts Manager (for Bicol)

Job Title: Accounts Manager for Bicol

Branch: Main Office (Quezon City)

Department :  Marketing and Sales Departments

Reports to: Accounts Executive

Supervises : Accounts Associate/Field Sales Support Staff

Location : Field (Bicol Region)

JOB SUMMARY

The Accounts Manager holds a results-driven role in implementing of the signature Alagang Phoenix-Sibs brand to both internal and external customers while ensuring wide market reach and sales growth, and maintaining a high level of customer experience satisfaction at every customer touchpoint. The incumbent is one of the lead roles in developing and monitoring the execution of marketing and sales strategies and tactics in advocating innovative teaching and effective learning.

RESPONSIBILITIES

Contributes to monitoring and the execution of sales expansion and overall sales performance by analyzing customer profiles, current, and past budgets, expenses, sales & revenues using business-appropriate technological tools in order to provide recommendations for business growth and problem resolutionPerforms market research through intense probing to identify product and service shortfalls to create new opportunities with consideration of customer’s state of affairs and competitor’s product offerings, methods, and approachesMaintains good business relationships with existing clients and works on expanding the clientele by gathering and analyzing customer profiles, assessing and ensuring that such clients are a good financial risk, and thereby able to develop suitable sales and marketing proposals to be able to close a sale as often as necessaryEnsures closing of a sale by creating and conducting sales presentations and product demonstrations to inform, educate, inspire, and create value for the customers to influence and motivate them to take action in their purchaseEnsures positive client feedback through Alagang Phoenix-Sibs wherein each touchpoint across the customer journey becomes engaging, efficient, and effective with the goal of increasing customer satisfaction rates, increasing customer loyalty, and gaining more referrals thereby increasing the customer basePerforms other duties as necessary

QUALIFICATIONS

Graduate of any four-year business-related courseHas extensive experience in direct selling and/or marketingMust be amenable to fieldwork in the Bicol regionMust have experience in people-heavy environments, focused in serving and anticipating customer needsHas to be customer-centric, with strong leadership skills, a good team player, and demonstrate a strong work ethicWith strong written and verbal communication skills, and analytical thinking skills