Area：All Cities
Industry Category：Accounting / Finance
Position：Banking / Finance
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
RESPONSIBILITIES:
To ensure accounts in arrears are kept to a minimum and within targetsEnsure that all accounts in arrears are tasked and followed upEnsure that delinquent accounts are reviewed and are managed in line with the company’s proceduresEnsure that call quality is maintained to company standards and proceduresEnsure that delinquent accounts are flowing through the arrears and litigation process without unnecessary delayEnsure that all required service levels are maintained and delivered in line with policyEnsure that communication delivered is clear and conciseSELECTION CRITERIA:
Bachelors Degree in Business or any related courseMinimum of one (1) year of experience in a Collections - Contact Centre environment is requiredAbove average English skills, both spoken and writtenKnowledge of the Regulatory environment, an advantageExperience in Australian Mortgage and/or Asset Finance Collections, an advantageExcellent attention to details