Area：Metro Manila (NCR) Makati
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
The position addresses and facilitates all customer inquiries, requests, or complaints received thru the employee’s split skill and channel of assignment. A Customer Service Associate fulfills transactions and resolves concerns within the prescribed productivity and quality standards to meet EastWest’s vision of becoming a world-class bank anchored on service excellence in our chosen markets. The above objective shall be reinforced through KRA setting, employee development, and strategic planning.
Must have completed at least 2 years in college or a 2-year vocational courseWith excellent verbal and written communication skillsMust be conversantCustomer Service orientedBPO experience/Customer Service experience is an advantageMust be willing to work in Makati, onsiteMust be willing to work on shifting schedule