Customer Service Specialist | Intellicare

A Customer Service Specialist (CSS) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.

Qualifications:

Undergraduate or Graduate of any medical-related courseFresh graduates are welcome to applyGraduate of any non-medical course but with experience in HMO

Competencies:

Possesses basic customer service skills and orientation skillsPossesses good communication and analytical skillsIs computer literateIs willing to work on shifting schedulesKnowledgeable in medical terminologies

Personal Character:

Possesses a pleasing and adaptable personality

Benefits:

HMO upon employmentOpportunities for promotionPaid trainingPay raise