Job Summary
Responsible for direct supervision of cashiering operations, evaluation of cashiers performances, and proper documentation of all cashiering functions.
Job Description
Operations
· Ensures that all cashiers and baggers are properly trained and knowledgeable of all standard work procedures.
· Ensures the proper scheduling of cashiers and baggers especially during peak hours and volume transactions.
Administration
· Receives and counts all CAsh and Check remittances of all duty cashiers.
· Drops all remittances in the rotary hopper/vault.
Customer Service
· Ensures the efficient handling of all customer-related issues.
· Ensures that all cashiering personnel are complying to the Customer Service Standards.
People Management
· Ensures all cashiering personnel are complying with company policies, procedures, and work requirements.
· Ensures all cashiering personnel are complying in the department based on approved manpower budget.
Reportorial Management
· Ensures the timely submission of reports needed such as: Daily Cashiers Shortages and Overages (DCSO, CSO), discount reports, redemption reports, Bayad Center reports, and Pharmacy sales report.
Job Qualifications
· Must possess a Bachelor's degree in Banking and Finance, Accountancy or any business-related course.
· Must have at least 2 years of working experience in Cash Operations in a retail industry.
· Has an experience in a service-oriented company.
· Must be knowledgeable in various check-out policies and point of sales system.
· Applicants must be willing to work ROBINSONS SUPERMARKET ABREEZA, DAVAO