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Customer Service Representative TELCO account for newbies and tenured agent

2022-10-02 07:25IP Location 菲律宾2400
Area:Bukidnon Quezon
Industry Category:Sales / Marketing
Position:Telesales / Telemarketing
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

• Informs consumers about solutions offered and analyzes user demands.

• Provides practicable assistance, coaching and support to lower level personnel.

• Provides support, coaching and troubleshooting service to lower level personnel.

• Schedules efforts to assure precise telephone coverage; looks after priority of phone calls and moves escalated phone calls to ensure settlement to issues.

• Prepares standardized information to monitor work load, response time and value of input.

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