• Dealing Transacting with all calls politely, , courteously, professionally & assertively
• Matching customers’ wishes to Clients’ solutions and services
• Using negotiation and influencing experience to overcome objections and get the customers’ buy-in
• Communicating pertinent insight to internal and external clients and sharing understanding with colleagues
• Adhering to agreed processes, , meeting needed work standards, , targets and objectives
• Deliver top of the line assistance and walk through for US Subscribers.
-