PRODUCT DEVELOPMENT SPECIALIST

Job Summary

Responsible for the over-all development, management, promotion, and acceptance of the Association’s various Electronic Channels primarily the PSSLAI Bilis online and Bilis Mobile Facilities

 Essential Duties & Responsibilities

Oversees all the projects, activities and programs under the product management sub-unit of PDMC.Develop, evaluate, enhance, manage and oversee all electronic channels of the Association and be able to deliver the best in member experience and journey using digital channels and will help improve loan application experience.Develop and manage the strategic roadmap for each assigned electronic channels.Lead all product management aspects of the electronic channels including design of new product propositions, wire framing & prototyping, UI/UX improvements and campaign management to boost traffic and online conversion.Participate in member journey and value stream mapping with internal stakeholders for electronic channels on-boarding, fulfillment, and cross selling to deliver the optimal experience to members.Oversee the completion of new channel development, such as but not limited to planning, compliance, monitoring and reviewing progress and accuracy of work, evaluating results, to determine if expected value was delivered, business requirement documentation, user acceptance testing to production deploymentCollaborates and engage with Compliance, Internal Audit, and other internal stakeholders on deeper aspects of electronic channel management and policy/practice review as well as to ensure business requirements are effectively addressed.Proactively engages with and lead internal and external resources on implementations, technology releases, upgrades and user acceptance testing.Provide support and subject matter expertise to internal stakeholders as needed and appropriate for assigned channels under management.Performs other tasks and duties as may be assigned by the direct superior from time to time

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Business Management, Management or MarketingTraining and experience in product development particularly on electronic or digital channels.Excellent and effective written and oral communication skillsProficiency in computer operations and applicationsHigh degree of supervision, organizational and analytical skillsHardworking, innovative, results-oriented and with positive work attitudePleasant personality, responsible, dedicated, innovative and resourcefulExcellent public relations and maintains good rapport with peers