Pre-Sales Officer | Hybrid

Job ObjectivesResponsible for helping both the Sales and Marketing team, drive them to find, win, and renew customers. The position lays the groundwork for their sales team to be successful. They analyze the market, run focus groups and craft pitches for Sales Officers. The Pre-Sales Officer serve as technology experts on Netsuite solution portfolio/vertical/area and may act as sales support for Sales Officers throughout the entire sales process.Duties and Responsibilities• Initiates communication with prospective customers, partners, and partner’s customers and collates detailed information to determine if their technical and business requirements is met by ITG ITM Technology solutions; presents ITM solutions to prospect customers with standard alone, unified, and integrated solutions.• Conducts solution presentation, solution demonstration and attends conference events.• Sets the tone and direction of companies’ technology; Structures and produces compelling sales proposals and technical documentation, outlining the business benefits to the client.• Conducts PoC/PoV and creates/fulfills ToR or the same for customers as necessary to complete the quote or proposal.• Conducts ITM solutions technical training to ITG and Partners for customers, when needed• Creates System Requirement Specifications or Technical documentation as needed to fulfill the sales quotation or proposal.• Initiate, coordinates and escalates feedback and issues to Regional Technology Manager with identified possible solutions.• Supports and creates Marketing Team’s product/solution contents; collaborates with the Marketing Team in producing collaterals and production/ solution competitor research.• Provides the needed monthly, quarterly and annual reports of the following:o Qualified Leads and Completed Taskso Lost/ Won opportunitieso Service Efficiency and Utilization• Monitors and assesses technology updates and releases; Identifies, accesses and investigates high risk, high return technologies possessing potential application within existing businesses or for creating new businesses• Coordinates with the implementation / project team the customer requirements toensure a smooth transition from Sales to Service Delivery.• Identifies and assigns an internal or external(partner) workforce that has corresponding skill sets to meet the customer requirement.• Assists the Service Desk Team for support structure, service level agreements and technical support requirements.• Fulfills required service by the clients in the absence of the Technical Sales Officer; assists and guides the Head of Support in terms of decision-making and support fulfillment in the absence of Service Desk Engineer.• Identifies and recommends ad-hoc Implementation Engineer replacement from internal resources; identifies and recommends an ad-hoc Project Manager replacement from internal resources should incumbent be unavailable.QUALIFICATIonSMust be graduate of Computer Engineering, Computer Science, or any IT related course.Must have at least 5 years of experience in business development, sales and marketing.Must be knowledgeable in Linux.Proven experience on based services such as DNS, Mail, FTP, File sharing and security.With NetSuite Certification is a plus.Excellent communication and presentation skills.Successful applicant will be assigned at IT Group Inc., one of the business units of Hexagon Group of Companies located in Quezon Avenue, Quezon City. To know more about ITG, click and follow us:website: https://itgroupinc.asia/linkedin: https://www.linkedin.com/company/it-group-inc-/mycompany/verification/facebook: https://www.facebook.com/itgroupincorporated