Location: Gibraltar / Manila / London / Nottingham
12 month FTC
We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
You will be responsible for the administration of our HR System, ensuring system setup and data is accurate at any point in time. You'll be the first point of contact for any Issues relating to our HR system and will see any queries through from start to finish ensuring stakeholders are kept up to date.
Key Responsibilities
Be a primary contact and super-user for queries on the Oracle Cloud HR system Train, coach and support users within HR and support business users on the ESS & MSS functionalitySupport the testing of system developments, raise issues and retest through to sign off for production implementation by the Head of HR SystemsTake ownership of all queries raised by users through to resolution acting as point of contact between IT, the Oracle Cloud Technical Support Team and the wider HR team.Create WorkForce structure requirements in Oracle Cloud (Jobs, Departments etc) as and when requestedEnsure that all Fusion Workforce Structure data is properly maintained and all structures are correct Escalate any potential system issues to Technical Support team in a timely manner Understand how Oracle Cloud HR data impacts other systems & processesBe a trusted ‘go-to’ resource for all HR teams for HR & Workforce Structures master data queries Manage the Ask HR Email inbox and assign queries/issues to the appropriate HR team or Business Contact to resolveAssist with the regular global review of employee data to ensure the ongoing consistency and accuracy. Refer any data inaccuracies to the relevant HR team to correct or update the system yourself.Skills & Experience
Oracle is essential, PeopleSoft background is desirable.A high level of knowledge in excelA proven ability to develop and maintain effective working relationships with stakeholdersVerbal communication skills to communicate with all levels of the organisationWritten communication skills to produce succinct correspondenceExcellent administrative skillsResults and service focusedThe ability to work accurately, with attention to detailAbility to work under the pressure and tough deadlinesA high level of confidentialityThe flexibility and willingness to learn