Area：All Cities
Industry Category：Accounting / Finance
Position：Banking / Finance
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Job SummaryThe position is primarily responsible in handling Card Sales Productivity Report and SFU's Dashboard & SLA, distribution of cases per team. ResponsibilitiesRelease Dashboard on a monthly basis. This includes Cancellation Rate, Top Concerns (Request, Inquiry and Complaint), etc. Release of Data dump Reports (New Cases/Calls, Appended to Open, One day before/beyond TAT, templates for endorsements) daily.Uses correct data to assist in establishing and evaluating individual team performance..Periodically assess reports and recommend changes/improvements for the benefit of SFU officers and Card Sales. Ensure that all card systems are installed properly and access to these systems are working properly; report/liaise directly with concerned units any irregularity to avoid service interruption.QualificationsBachelor's Degree holderAt least 3 years of MIS related work experience, preferably in a credit company or banking institution. MS Excel Proficiency, Knowledge of VA SAS is a plusWilling to work on site and be assigned in Ortigas