Area:All Cities
Industry Category:Healthcare
Position:Practitioner / Medical Asst
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: Master's Degree
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
KEY RESPONSIBILITIES:*Lead and deliver complex client engagements that help identify, design and implement creative business solutions for the company.*Provide excellent customer service and determine the needs of the client.*Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performance.*Participate in the development and presentation of proposals for business development.*Balance the needs of key stakeholders and ensure the teams they are involved with are aware of the combined end goals.*Profit and Loss*Establish operations objectives and work plans, delegate assignments to subordinate Team Leads when necessary, and conduct regular meetings to improve productivity, product knowledge and customer satisfaction.*Manage and drive performance from the Team Leads and Associates in meeting SLAs and KPIs*Manage program attrition*People development*Analyze performance trends and provide process improvements and resolution*Collaborate with the Support groups in identifying gaps in the process and providing action plans and resolution.REQUIRED:*Candidate must possess at least a Bachelor's/College Degree, any field.*At least 5 year(s) of working experience in the related field is required for this position.*Preferably Assistant Manager / Managers specializing in Customer Service or equivalent.