₱ 18500-20500 PHP / Monthly
Headcount Requirements: 25
● Work Condition: Permanent - Full-time Employment
● Work Type: Blended
● Work Schedule: Shift within 8pm-11am MNL
● Work Arrangement: Onsite
● Reporting Site: Entec 2 Angeles
● Salary Package: PHP 18,500 (3k non-tax allowance) + 2K (only applicable if agent start taking in calls)
Minimum Qualifications:
● At least High School Graduate
● At least 12 months of continuous work experience.
● At least 6 months BPO / 12 months any industry experience
● Prior BPO experience as a Customer Service Representative
● Has strong verbal, written and comprehension skills
● Competent in use of MS products/ Google and call centre tools
● Has critical thinking skills with focus on issue resolution and customer satisfaction
● Can multitask and has high attention to details
● Is self-motivated, can work independently and contribute to cross-functional teams
● Is flexible and can quickly adjust to frequent process and information changes
● Analytical and process driven but a nimble learner with the ability to adapt quickly when circumstances require it
● Willing to work on shifting schedules