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Customer Service Representative| Non-voice (Back Office)| 18-20k

2022-09-29 11:47IP Location 菲律宾1000
Area:Metro Manila (NCR) Quezon City
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:
₱ 18000-20000 PHP / Monthly

Job Description:

•Reviews all pertinent documents on the contract and ensure that all the information is accurate and complete.

•Maintains excellent customer service by acknowledging customer's requests using appropriate business email communication and providing updates in a timely manner.

•Maintains strong working relationship with colleagues from all sites and provide needed assistance to ensure that SLA is being achieved by the team.

Qualifications:

•Education: College Graduate, any course

•Experience: None required; good to have related experience in same shared services/BPO Environment

•Good Business English Skills

•Computer Navigation and analytical skills

•Attention to details

•Amenability to work night shift, onsite training,

Hybrid Work Arrangement – amenable to both onsite and from home work anytime

•Sites - Manila: UP Ayala Technohub, Quezon City

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