Digital Procurement Specialist

about ShipServ

ShipServ is the world’s largest marketplace in the global marine industry, aiming to connect buyers and suppliers around the world. Our trading solutions automate procurement processes. We measure our success in our customers’ ability to Trade simply and sustainably using our solutions.We have won numerous awards, including Red Herring 100 Europe, First Tuesday, Tech Media Invest 100 and the prestigious White Bull Bully Awards. This is the past, and we need you to join us on our journey to develop and transform the blue economy!

Purpose of Role

The Digital Procurement Specialist is responsible for executing the tasks assigned to ShipServ’s Digital Procurement Office (DPO) to facilitate the needs of OSM’s ecosystem of suppliers. The role will involve close coordination between the OSM procurement team, the DPO and OSM suppliers.

The Digital Procurement Specialist will support the Digital Procurement Lead on operational tasks such as supplier sign up and onboarding assistance, platform usage, monitoring and reporting and other projects related to DPO goals that may evolve over time. Such tasks are focused on trade data quality, sourcing availability, data accuracy, and increase in adoption of platform features and tools. The role will also support and help grow, among others, the use of e-Invoicing and other Digital Procurement Practice (DPP) features.

Duties and Responsibilities

Roll-out and Implementation support

Support   roll-out of Digital Procurement Practice (DPP) for new suppliers trading with OSM in ShipServ platform.   Include new suppliers endorsed by OSM Procurement Organization.Conduct specialized trainings on DPP features for newly onboarded suppliers.Support OSM in e-Invoicing deployment to its approved suppliers.Act as Tier 1 support to any query or issue encountered by OSM suppliers in using ShipServ’s e-Invoicing feature.  Liaise and ensure supplier’s issue is resolved through coordination with OSM and ShipServ.

Operations Support Responsibilities:

Support OSM   on spend analysis based on procurement trade transaction in ShipServ platform which can help facilitate company’s strategic and tactical sourcing.Support on establishing catalogue list as input for OSM contracting activities for its preferred suppliers. This also involves building assortment through validation of harmonized master data on ShipServ platform.Provide support on OSM trade data harmonization through manual data cleansing, normalizing, and enriching all purchasing data.Monitor catalogue list of contracted suppliers, ensure it is always updated and communicate the correct and updated product pricing information prior to expiry of catalogue price list.Explore ad hoc strategic procurement analytics which can potentially generate savings for OSM – operational / administrative procurement process efficiency or tangible savings on category purchases.Support OSM and its suppliers for any issues encountered in DPP thru periodic webinarSupport DPO Lead on any process improvement  related to DPP as a result of collaboration between OSM and ShipServ.

Performance Metrics (SMART)

Notes: Positive Customer Feedback, E-invoicing Adoption Rate based on agreed SLA with OSM.

Compliance and Control

ShipServ’s SOP (Standard Operation procedures) should be the basis of any actionAble to determine risk exposure for any undertaking in procurement process in buyer and supplier’s standpoint.

Qualifications and Experience

Required

Minimum of 5 years relevant experience in Procurement, Supply Chain and Logistics gained in Maritime Industries.At least 3 years relevant experience in supporting Procure to Pay solutions, e-Catalogues and other e-commerce tools and solutions used in Procurement and Supply Chain.Literate in the use of IT systems like ERP and other SaaS related applications.Good understanding of cloud-based dashboard reporting tools like Salesforce and Power BI.

Preferred

Knowledge of e-procurement within the maritime procurement industry.

Knowledge and Skills

Basic project Management and advanced excel knowledge

Competencies

Attention to detailsGood analytical skillsExcellent stakeholder managementAptitude for technology