Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Global Service Team to make sure we stay ahead of the competition.
Acquire BPO is currently looking for Partner Enablement Sales Trainer to support us, RingCentral:
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
This position reports to our Director, Partner Enablement, based in Denver, US and supports the Partner Enablement team. This person will be responsible to identify gaps, and areas to improve our current Enablement programs for our partners as well as regularly conduct onboarding training to new hires into the Channel Organization. On a regular basis, this person will review, analyze, identify gaps and challenges, then create strategy and execute to improve the overall business. This person will be expected to develop programs for partner managers and recruiters while maintaining a program that is forward thinking and built for the future, not just today.
Desired Qualifications:
Establish and maintain professional credibility using excellent verbal and written communication skills, and professional appearance and demeanor. Effectively interact with employees at all levels of the organization, and work with a variety of people from diverse backgrounds. Establish and maintain favorable relationships with stakeholders, learners, and management. Facilitate learning using effective presentation, facilitation, coaching, using classroom, on-the-job, self-paced, web-conferencing programs via RCV, one-on-one, and other delivery methods as needed. Provide clarification and effective feedback to learners. Work closely with peers, helping to improve, unify, and create consistency in content. Manage multiple projects, content, and relationships at once to help Partner Enablement deliver more, faster, and more unified. Be confident in holding strategic conversations with managers, directors, and VPs. Meet with different leaders within the business, identify gaps, and confidently make recommendations to improve the business. Comply with established ethical, moral, legal, and Company standards. Working across functions with peers in other groups to ensure collaboration for shared goals. Provide support to peers and help ensure team motivation and culture is preserved at all times.Job Requirements:
Bachelor’s degree in any field, or equivalent work experience. Preferably 3+ years of experience in Enablement, Training & Coaching, or equivalent. Must have excellent oral and written communication skills. Required to work night shifts.What we offer:
We offer all the work/life benefits you could ever want, (and none of the micromanagement.)
Flexible work arrangement (Hybrid Setup) Comprehensive HMO package (medical and dental) Personal Time Off Leaves Quarterly Performance Bonus Employee Assistance and Wellness ProgramsTo know more about the Acquire-RingCentral Manila collaboration, you may visit www.ringcentral.com.ph
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