Customer Service Representative | Taguig

Work as a Customer Service Expert for the fastest growing BPO pioneer account based in BGC Taguig!

Job Details:

Leading provider of technology-enabled revenue cycle management servicesUS Healthcare AccountVoice-based operations

Benefits:

Competitive salary packageJoining, on-boarding, regularization bonusesTarget variable incentives

Responsibilities:

First point of contact interacting with patients over the phoneHandles a high volume of incoming callsSchedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocolsResponds to questions and concerns and directs them to appropriate location or departmentProvides on-going communication with clinical staff regarding real-time patient status

Qualifications:

College graduate preferredWith 2 Years BPO experience an advantageGood communication skillsWilling to work night shiftAmenable to work in BGC Taguig CityWilling to work onsite