Area：All Cities
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Junior High School
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.• Handle Email/Chat/Calls for the customers using the provided tools;• Resolve the customer's issue. Establish and maintain rapport with consumers• Accurately capture all required information in the respective tools;• Accurately report all happenings on the email/chat/calls to the respective supervisor/lead;• Complete all given tasks within the time specified;• Adhere to the rules and regulations of the company;• Adhere to the non disclosure agreement;• Meet the specific daily targets with respect to the Key Result Areas."