Area：Cebu Cebu City
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：
₱ 20000-24000 PHP / Monthly
₱ 20000-24000 PHP / Monthly
PERKS:
Fixed Weekends off (No work on declared US Holidays)20% Night Differential premium payFun working environmentHealth and Dental insurance coverageQUALIFICATIONS:
Completed at least 2 years of college educationAt least 1-year Customer Service experience in a BPO environmentAn average communication skillsFamiliarity with insurance/claims process an advantageWilling to work US Business hours and on Philippine HolidaysWilling to work at Keppel Cebu CityCan start ASAPJOB DEscriptION:
Provide outstanding customer experience and resolution to patient's billing inquiries and complaints by navigating through multiple screensUpdate customer's information such as contact number, address, insurance information, etc.Assist payment processingCoordinate with coding staff to review the appropriateness of chargesOutbound calling to update customers regarding open casesdocument customer calls in the client's systemPrepare standard reports to track workload and response timeOther related duties may be assigned from time to time