Virtual Admin CSR (Temp WFH and Dayshift)

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Refer A friend Program:

Checking Requests meet criteriaLoading approved requests into Finance Spreadsheet

Operational Policy & Procedure enquires:

Directing to document Hub and linking relevant Guide / Cooee article

Closed store inbox queries:

Returning message bank callsSending prescriptions and patient data as requested

Debtors Reports:

Downloading Outstanding Debtors reports in Excel formatCollating Data into Excel spreadsheet

Locums:

Sending requirement emails to AgenciesBooking locums if they fit criteria providedUpdating Booking Spreadsheet – bookings and costs for labour managementCollation of invoices for approval by RMsCorporate traveller access/usage for bookings

Optometrist setup

User setup on PMSHICAPS / Defence Health preferred provider setupDVA setup

onboarding Set up (data entry for new onboarding stores)

Discount Codes set up3rd party Codes Lens set upUpdating New Account NumbersUpdating Contact Lens Pricing

document Hub Management

Updating existing policies and proceduresUpdating naming and filing /management of document hub

Stocktake management

Reporting on completion of tasks / Outstanding stores for stocktake tasks i.e. submission of dates, submission of reports

Manual reporting

Reports for Regional Sales Managers

Skills:

Strong Microsoft Suite Efficiency (Particularly: Word, Excel, Powerpoint, Sharepoint)

Communication skills

Data entry