We are excited for you to join our SITEL Group!
SITEL is an equal opportunity employer who values diversity and inclusion in our organization. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.
What are we looking for?
Completed 12 years of educationExperience Target
Suitable experience and capability to positively present API to the customer when engaging via phone or chatAirline/Hotel/Travel experience is a plusPrior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions is a plusQualifications
Strong customer service skills via phone or chat.Able to work in a fast paced environmentPunctual and respectful of agreed upon working hoursAbility to work within a team environment or work independentlyProficient English writing skillsCompetent user of computer equipment and software.Ability to multi task and prioritize.Detail oriented and well organizedOthers:
Can work on graveyard shiftAble to work overtime if neededWilling to work on split rest daysFlexible work schedule including availability to work weekends and holidays.Knowledge of airline operations is a strong plusOther duties as assigned to assist API in achieving its operational goals and objectivesSecond language a plusSpecial Certifications None
Travel Required No
What should you expect from us?
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
- HMO Benefits for you and your family
- Free Call Center Training
- Free Shuttle services in selected locations (Pick-up points)
Terms and conditions apply
Allow us to bring you a new experience of safe and hassle-free job application thru our Virtual Career Fair.
Simply click on the link below to immediately bring you one step ahead on your application.
https://philippines.sitel.com/sitel-barkada-jbs/
This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.
once you’re in our page, Please select the location below:
Quezon City
Eton Cyberpod, Ortigas Avenue cor. EDSA, Quezon City