B2B Customer Success Executive | Eastwood *Dayshift

Providing incoming/outgoing phone support to subscribers, assist with customer troubleshooting and general subscription management.Look to add users to subscriptions which have free user spaces and help increase usage of each order.General subscriptions administration tasks as required and directed by the Customer Success Manager.Set up of Corporate Subscribers where additional help may be required by Sales rep where CSS is not used.Organize the on boarding and off boarding of staff user entitlements for all subscription systems, newsletter services and Aspermont group servers, emails etc. as directed by the Customer Success Manager.