Customer Care Representative | Ilocos Norte Site (EL 1702)

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!

We highly encourage Walk-in applicants!

Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte

Monday to Friday, 10AM-3PM

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customerResolve problems and issues in a professional manner and engage with customers to identify additional needsEnsure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media servicesAchieve challenging individual, team, and contact center targets

What are we looking?

Open to college graduates, college undergraduates, and associate degree graduatesMust have at least 6 months of work experience in a BPO industryAmenable to work in San Nicolas, Ilocos NorteWilling to go back on-site once recalled

Good to have skills:

Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Join our high-performing team and enjoy these benefits:

Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsHealthy and encouraging work environmentCareer growth and promotion opportunities

Additional Information:

For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time.

*Terms and conditions apply