Content Operations Editor

The Content Operations Editor is responsible, accountable, and is expected to deliver the following:•Manage and/or process product delivery for print and electronic publications in accordance with production cycle time and accuracy requirements• Manage all publication milestones for assigned publications from receiving the job to delivery of the final proofs to the Printer and signoff of electronic products, including schedule revisions• Maintain an open and active communication/coordination with the US/CA stakeholders to ensure seamless production• Perform both Editorial and Operations tasks/ meet milestones of the publication• Review and resolve ALL supplier flags/queries within the given Turnaround Time• Observe proper escalation of the issues/challenges to the stakeholders and immediate superior• Perform rules-based quality assurance/proof review to ensure a customer ready copy, by following established standards, along with verification of specific styling, format, and standardization rules• Complete electronic QCs to ensure supplier quality of electronic output in various media format• Provides general administrative support to stakeholders• Support team decisions, encourages, and support team atmosphere. Assist colleagues with production needs within team/department in order to contribute to overall work/life balance concerns; Take time to share knowledge and expertise, mentor, etc., plus proactively recognize and address knowledge gaps and opportunities to build competence within team, department, and US/CA counterparts.• In addition, the Candidate must pass the Certifications required by the Business Unit

Accountable in managing the following areas:

Performs XML Conversion from Print to online process via CITRIXSimultaneous management of multiple assignments in various stages of editorial operations workflow and proactively addressing and communicating delays.Regular coordination with partnering US/CA Stakeholders such as LNUS/LNCA Legal Editors, Legislative Editors, Production/Manufacturing Buyer, Suppliers and Subject Matter Experts Manage over day to day activities and production milestones.Conducting Root Cause Analysis and create action plans whenever necessary.Timely completion of QC checklists for any relevant components delivered by suppliers.Conducting team quality audits and analysis whether transactional, internal or enterprise in nature.Monitoring process documentation for updates and changes. Collaborate with training whenever necessary.Identifying improvement and opportunities. Demonstrating Continuous Improvement.Process specifics:Own end to end overall publicationMaintain accuracy, completeness and timeliness of all assigned publications and other team deliverables by following best practices, policies and procedures.Troubleshoot and analyze issues, including webstars tickets and product-specific functionalities.Help drive resolution and follow corresponding escalation process when necessary.Carry out additional tasks as assigned.

Other Qualifications/Requirements:

The candidate should be a college degree holder with or without experienceWith very strong attention to details and sharp analytical skillsCommunications skills both in written and oral should be at least above average in the US English languageThe candidate must be able to verbalize his thoughts and must be comfortable dealing with foreign partners and stakeholdersThe candidate must also have strong multi-tasking skills, time management and ability to address day-to-day accountabilities with a sense of urgency

The candidate should be computer savvy

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact **************@relx.com or if you are based in the US you may also contact us on  1.855.833.5120.

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