Account Manager

KEY RESONSIBILITIES: 

The Junior Account Manager main task is to maintains and grows relationships with enterprise customers, while achieving the assigned sales and profit growth goal.He/She is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts.Responsible for selling and supporting the firm’s complete product and service offering, focusing on customers with high-value, strategic growth opportunity, the most important customer interactions are face-to-face meetings. 

Duties and Responsibilities

• Manage client accounts in the most efficient way to generate sales for the business. This involves researching business opportunities; setting up meetings, presenting solution offer and finding pain points of client.

• Secure the business, build and maintain strong relationships with the clients, be available to handle concerns and building the clients’ trust to make sure they stay loyal to the company

• Become an expert in Product Solution, and must stay current on the latest developments in the market, to stay ahead of the competition

• Should have in-depth knowledge not only about the offering they are selling, but about ESSCOR’s mission statement, corporate initiatives and goals. 

• Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

• Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned customer relationships.

Technical Skills & Qualifications

(Education/trade certificates required for the role) 

Diploma or degree holder in a related field (Business, IT, Engineering, Marketing)Experience Required for Role (Specify function and level of achievement to have been obtained)   Fresh Graduate are welcome as long as trainable 

Key Knowledge Areas

(Functional knowledge required for role) 

Strong presentation skills   Ability to negotiate and present strategic proposals.   Ability to identify and close opportunities   Entrepreneurship SpiritDemonstrate ability to negotiate Computer literate, Word, Excel and Power Point.   Must be able to influence and educate end users, project influencers and distributors on the key benefits of the products in the full spectrum of target applications. Personal Attributes Ability to build and maintain solid relationships with business partners and/or clients. Makes a strong personal impact, has personal authority with clients and earns the respect of colleagues. Capable of working autonomously, and constantly looking for opportunities for business. Possess drive and enthusiasm to overcome barriers to sales. English and local language ability, written and verbal. Good report writing skills. Self-starter and proactive. Relates well to peers and will fit as a “team Player and team Leader”.