Area:Metro Manila (NCR) Quezon City
Industry Category:Computer / Information Technology
Position:IT-Hardware
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: College Diploma
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:
₱ 15000-17000 PHP / Monthly
₱ 15000-17000 PHP / Monthly
The Customer Service Officer provides Frontline and Backroom Technical and Customer service support to Apple Customers as part of Power Mac Center’s After Sales service.
Job Responsibilities:
The Frontline CSO is responsible to effectively man all daily over-the-counter activities.Properly facilitate screening and receiving of customer product/s that require post-sales service.Accurately provide feedback to over-the-counter technical inquiries from walk-in customers.Properly handle/resolve customer complaints & concerns both pre- after-sale transactions.Job Requirements:
Candidate must possess at least a Bachelor's Degree, of any IT/Computer related course.Fresh graduates are welcome to apply.Customer service experience is an advantageExperience in Customer Service or equivalent is an advantage.