The SOC Manager is responsible for detecting, responding to, and managing security incidents to protect our clients contracted by bluedog. Our mission is to protect their assets and reputation as well as our reputation in delivering Zero Impact and Zero Outage Managed Security Services.
The SOC Manager will be expected to be a technical leader and a people leader. There is no coordination from the sidelines; the SOC Manager will be in the trenches with their peers and direct reports during security investigations and will advise and support incident response efforts for active threats.
In addition, you'll take a strategic approach to training, assessing the skills and knowledge within the SOC and determining what training is needed to grow and retain these skills. You'll either deliver the training yourself or arrange for a third-party trainer to do it.
Manage the multi-Tier SOC of Bluedog 24x7 within shift environment. Build and develop the SOC processes and hire new SOC employees. Develop and maintain SOC-related policies, procedures, and processes in close cooperation with our SOC operations to ensure all necessary information and security data is continuously being collected, correlated, and analyzed to detect potential external and internal threats to our clients. Define and review key security performance indicators that ensure proper service delivery and service improvements. Ensure continuous SOC services improvement including employees, processes, and technologies. Manage all day-to-day activities within the SOC to ensure the effective operation of incident detection and response processes. Provide leadership, guidance, and technical expertise to deliver a professional service to our clients. Ensure security detection, response, and recovery procedures are up-to-date, maintained, and followed. Be accountable of the security incident management. Ensure proper integration and handover of new security services within the monitoring and detection capability of the SOC. Develop and provide reports on a regular basis to meet T-Systems compliance and audit needs. conducting job evaluation surveys interviewing employees at all levels to identify and assess training and development needs delivering and overseeing the training of individuals in the SOC supervising and monitoring progress made via training programmes or schemesdesigning and assessing training programmes.Job Requirements
Minimum a Bachelors degree in IT or Computer Science Demonstrable experience and in-depth knowledge of Information or Cyber Security Operations, Incident Response, and Investigations. Minimum 5 years experience as a SOC Manager or SOC Team Leader. Certified Information Systems Security Professional (CISSP), Certified Information System Auditor (CISA); CISM, IISP, or other equivalent Security certification/accreditation is desirable. Strong knowledge of SIEM Systems (and Elasticsearch preferred), user and network anomaly analytics, SOAR integration, and MISP Threat Intelligence sharing platform. Previous industry experience with multinational companies is beneficial.ISO 27000 experience. Understanding of global compliance and data privacy regulations.Proven ability to work and effectively prioritize in a dynamic work environment. High attention to detail and quality. Be able to work under pressure and meet deadlines. Must be highly reliable, trustworthy, honest, and commitment-oriented.Strong external networking capabilities. Self-starting and self-confidence is a must.