Area：Cebu Cebu City
Industry Category：Computer / Information Technology
Position：IT-Network / Sys / DB Admin
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Critical Accountabilities:
Maintain if not increase employee productivity through IT support services.IT Hardware troubleshootingSoftware installationIT policy enforcementIT services SLA commitmentNetwork installation and configurationCreate a self-sufficient IT environmentCreate a knowledge base and train users for basic IT troubleshootingPerform IT support within given SLA to avoid employee unproductivitySupport all IT projects that will achieve company imperativesMaintain a 90% completion rate within SLA from the IT ticketing system. Monitor backlogs and reporting of IT projects within scopeMaintain enough IT equipment backupRequirements:
Graduate of Bachelor's Degree in Information Technology/Computer ScienceOpen to fresh graduate, but experience in the field is an advantageKnowledge in software and hardware troubleshootingRequired CompetenciesProblem SolvingKnowledgeable in computer hardwareKnowledgeable in computer networkingPrinter troubleshootingReporting and documentation