₱ 50000-70000 PHP / Monthly
Internal Job Title: Service Desk Analyst
Qualifications:
• Desktop support and deployment -- Windows 10, Apple
• Windows Server maintenance -- Windows 2012, Windows 2016, Windows 2019, Active Directory
• Wireless network support and deployment -- Meraki, Cisco, Aruba
• Email account maintenance -- Microsoft online Services, Google Apps
• Antivirus -- SentinelOne, BitDefender
• Backup -- Solarwinds MSP Backup, Veeam
• Mobile device support -- Apple, Android
• Remote PC support
• documenting SOPs
• Office Applications -- Word, Excel, PowerPoint
Key areas of responsibilities:
• Service Desk support by phone or email
• Coordinating vendors for support, onsite maintenance, and installations.
• Perform preventative maintenance on servers and workstations which includes antivirus, windows updates, memory, and storage checks.
• Remote support of desktop and application related issues.
• Manage vendor accounts e, g. Verizon, AT&T, Hardware vendors.
• Assist team in projects that include network installs, wireless implementations, and new builds.
What is in store for you?
You’ll be an integral member of a dynamic organization, working on cutting-edge technologyTraining opportunities to grow your career, as well as opportunities to advanceHMO coverage plus 1 dependent from Day 120 Leave Credits upon regularization