IT Business Analyst (Junior to Mid Level)

Job Description

DUTIES AND RESPONSIBILITIES:   

Understands and analyzes current business processes, identify gaps and pain points of the client Coordinates with business users and project managers for data gathering. Elicits and analyzes information from various sources. documents requirements as a result of business and requirements analysis. Facilitates walkthrough with stakeholders to ensure that requirements are correctly captured and documented and obtains sign-off from a client on the specifications. Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points. Ensures general understanding of high and low-level information between all project stakeholders. Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation. Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training. documents high-level and detailed user requirements that may span multiple business domains. documents current and to-be business processes and high-level product requirements specifications. documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.Creates walkthrough deck in preparation for the UAT proper.documents user manuals and training decks for post-implementation supportOther job-related activities that may be assigned from time to time.

JOB SPECIFICATIONS: 

Education – At least graduate with a Bachelor’s Degree of Computer Science/Engineering (Computer/Telecommunication)/Information Technology/Management Information System or any related course.Related Work Experience – At least 2 years of working experience in the related fields, with an inclination to the mobile application.SDLC Understanding is a mustAgile - Scrum framework knowledge is required, can write and has experience on creating Product Backlog / User Stories Experienced in requirements elicitationBA Certification is an advantageKnowledge – Knowledgeable in the following:Technical Writing Skills, Business Process documentation.Must have an understanding of SDLC and Agile Methodologies.Project Management skill Skills:Must have analytical, detail, and process-oriented.Must have strong communication and presentation skills in English and Filipino. Must have strong business/client engagement skills. Must be assertive, results-oriented, and able to multitask.Must have strong negotiation skills and interpersonal skills demonstrating an ability to work independently and with a cross-functional team.Ability to work with minimum supervision and able to guide new team membersMust be adept to work in a fast-paced environment with tight SLAs.