Job Summary:
· Monitoring availability, reliability and efficiency of the bank’s servers, wide area network, electronic banking channels and connection to external parties
· Diagnosing, addressing, escalating, recording, tracking and/or reporting of detected/reported incidents
· Addressing tasks, requests and queries assigned
Role Exposure:
· Exposure in ATM process and isolation. Learn more about network process and basic troubleshooting of bank’s systems / applications
· Be trained in first level isolation of network, systems, and applications of the bank. Knowledge on these areas will be valuable for senior roles such as Network and System Administrator
Qualifications:
· Experience and understanding of Network Infrastructure and Network Hardware
· Ability to implement, administer and troubleshoot network infrastructure devices
· Collaborative individual with experience working with various groups and with good time management skills
· Willing to be on shifting schedule (24/7 support)